FAQs
Some common questions answered.
PRIVATE SESSIONS FAQS
Are your program options and pricing structures flexible?
For sure. We can cater for various situations, including interstate and overseas travellers, who often merge sessions to extend the coaching time. Or shortening sessions for riders who want to keep it short and sweet. Costs are adjusted accordingly. Just contact us and let us know what works for you.
Do you cater for beginners as well as advanced riders?
Absolutely. Our programs are designed to improve anybody's skill, regardless of ability and experience. If you have a group that consists of riders of varying abilities we have methods of ensuring everyone gets the most out of each session. And our one on one sessions are always tailored to the individual.
Which of your coaches should I choose?
It's all about matching up a rider's needs and personality with our coaches' teaching styles and strengths. After we determine your situation and specific goals we can advise you on who suits you best. Or you just tell us who you prefer. Of course we'll all ensure you improve your riding as much as possible!
How do I book multiple private sessions?
Follow the prompts to book a single session, add that to cart, then repeat the process for extra sessions. You'll be able to choose a day, time and location that suits you for each session. Once you have those set, you can check out to lock it in.
How many sessions do I need to reach my goals?
Of course rate of improvement varies for different people, but we generally find in three private sessions we can cover most key skills needed for controlled riding with flow. Beyond that, obviously the more sessions you do the better you'll get.
Do you provide bikes?
No, we do not supply bikes for sessions, but if you contact us about sessions we can point you to a couple of good bike hire options.
JUNIOR PROGRAMS FAQS
What sort of skills do you cover?
We run through the key skills needed for bike control, relative to the age, proficiency and bike set up of the individuals within each of our groups. Once fundamentals are set, we build up to more advanced skills. More information is emailed to participants upon registration.
Can we just register for sessions on an ad hoc basis?
If you haven't done sessions with us before, initial sessions must be completed as prerequisites to later sessions. If you're an existing rider wanting to join in later in our programs, just contact us to check whether it's appropriate.
Do your junior programs cater for all ages?
Yes, we cater for all ages, as long as riders have a proper mountain bike with gears, grippy tyres and hand operated brakes. We split up into small groups, according to age, riding experience, proficiency, personality, and bike set up.
What skill level is required for your programs?
We team mountain bike skills, so previous riding experience of some sort is expected, even if it's on bike paths. But riders must be capable of riding a bike, using brakes and changing gears without assistance.
What type of bike is needed?
To participate in our programs, the rider must have a proper mountain bike (not a BMX or hybrid) with working gears, fat/grippy/knobbly tyres and hand operated brakes (front and rear). Back-pedal brakes are not permitted.
How do I know where to meet?
Meeting points are listed in the info page for each program. Once you register, we'll send you more details about the program locations and what to expect.
Do I need to hang around during sessions?
No. Parents can drop off their children with us and, once they're signed in, can leave them with us for the duration of the session. Pick up spots are specified in the program info. If you'd like to hang around for the initial part of the session, to help your child settle in, you're welcome to do so. But to ride with us for full sessions you must contact us to pre-arrange this.
Do you cater for children with special needs?
Yes, we understand many children have individual needs and we do our best to accommodate for these needs to help children have the best experience possible. And some of our coaches have specific training in working with children with special needs. Upon registration please mention anything that will help us understand the needs of your child and we'll discuss those with you along the way.